At Orgamee, we take pride in offering premium-quality skincare and haircare products. To ensure transparency and a smooth shopping experience, please review our Returns & Refund Policy carefully. By placing an order on our website (orgamee.com), you agree to the terms outlined below.

No Refund Policy

All purchases made on Orgamee are final. Once an order is confirmed and processed, refunds are not applicable under any circumstances. This includes, but is not limited to:

• Change of mind

• Preference for fragrance, color, or packaging

• Skin sensitivity or allergic reactions

We strongly recommend reviewing product descriptions, ingredients, and usage instructions before completing your purchase.

Returns for Damaged or Defective Products

Returns are accepted only if the product is damaged or defective during transit.

To request a return:

• Contact Orgamee Customer Support within 72 hours of delivery

• Provide clear photos or an unboxing video for verification

• Return the product within 3 days of receiving return authorization

Once verified, Orgamee will offer a replacement or an appropriate resolution.

Order Cancellations

Unprocessed Orders

Orders that have not yet entered processing may be canceled within 5 hours of placement. A full refund will be issued to the original payment method.

Processed Orders

Orders that have already entered processing cannot be canceled. In rare cases, Orgamee may issue a credit note of equivalent value, redeemable on future purchases at orgamee.com.

Cancellation & Return Charges

• A ₹50 processing fee applies to cancellations of processed orders

• A ₹100 handling fee applies to returns once the order has left the warehouse

• Shipping and delivery charges are non-refundable

Additional or Rare Charges

In rare cases, minimal charges such as courier surcharges or handling fees may apply. These are unavoidable and not eligible for refunds. Wherever possible, Orgamee will inform customers of such charges before order confirmation.

Customer Responsibility

Customers are responsible for:

• Reviewing product information thoroughly before purchase

• Performing patch tests before using skincare or haircare products

Orgamee does not accept returns, exchanges, or credits for issues arising from incorrect usage, allergic reactions, or personal preferences.

Reporting Issues

Any concerns regarding damaged, missing, or faulty products must be reported within 72 hours of delivery by contacting:

📧 sales@orgamee.com
📞 +91 7540043667

Please include supporting photos or videos to help us resolve your request quickly.

Important Disclaimer

Orgamee does not conduct contests or promotions offering free products, cash, or prizes. We will never ask for sensitive information such as OTPs, CVV numbers, PINs, or passwords. Please ignore and report any such fraudulent communication.